we proudly stand behind all of our products with the V44 product guarantee. each product is crafted with high-quality materials and great attention to detail, going through a rigorous quality control system—though some mistakes can still slip through. if you receive a defective, damaged, or incorrect product, we'll do our absolute best to make it right with a replacement, refund, or other solution. please note that this guarantee does not cover damages or defects caused by normal wear and tear.

if you ever have any questions please email our support team hello@vogue44.com

all orders are shipped within 1-2 days of purchase, unless the item is marked as a pre-order. all products are pre-made and ready to ship unless otherwise stated in the product description.

all items are sent out from our warehouse in Portland, OR, USA.

usa standard shipping times:

• west coast: 1-3 business days
• east coast: 2-5 business days

international standard shipping times:

• 7-21 business days

do you offer free shipping?

yes, we currently offer free USA shipping on orders over $75 USD.

shipping for products under $75 USD are priced by weight.

all international shipments are automatically calculated. whatever the cost of shipping is what you pay, we do not charge anything extra or profit on shipping costs.

do you ship worldwide?

yes, we ship to over 170 countries. for international orders, the address must be written in english; local postal carriers may return packages if not.

will i have to pay customs fees or duties?

for international orders, your country may charge additional customs fees or duties before releasing your package. these charges vary by country and are the customer’s responsibility. V44 does not pay or reimburse these fees.

we recommend checking with your local customs office for more information. if your package is held at customs, check your mail or email for notifications and contact your local post office for assistance.

how do i track my order?

you will receive a shipping confirmation email with your tracking information once your order is shipped. you may also check your order page through the order confirmation email to see the status of your order.

i received a tracking number but the shipment hasn’t moved.

tracking numbers are generated when your shipping label is created. allow 1-3 business days for the courier to scan the package for updates.

my tracking hasn’t updated or i haven’t received my order. what should i do?

if it’s been more than 7 days (usa) or more than 21 days (international) since your package was shipped and it still hasn’t arrived, check your tracking information for the latest update. sometimes packages are delayed in transit.

if it’s been over 21 days since the last tracking update, your package may be lost or stuck in transit. in this case, we recommend the following:

1. check your tracking information for the last update.
2. contact usps (or your local postal carrier) for updates. they may have additional tracking info.
3. check with your local post office to see if the package is being held.

once your package has shipped, V44 is not responsible for lost packages as they are under the postal carrier’s control. however, if the package doesn’t show up and isn’t returned to us, contact us at hello@vogue44.com and we’ll help you out however we can.

wash on cold & delicate, and hang dry. we do not recommend using a dryer as high heat can damage the fabric or cause shrinking. wash accessories at your own risk.

we include size charts on every product. please carefully check the size charts before placing your order. you can find them in the product photos or product description.

if you need any help with sizing reach out to us at hello@vogue44.com

We offer a 14-day guarantee, after your order has been delivered. If you are not satisfied with your order, please email us at hello@vogue44.com to start the refund proscess. (it's simple, don't worry)

Your refund will be processed back onto your original payment method minus a handling fee.

Things To Know

• Returns/Exchanges are processed within 2-7 business days after return has been received by our facility
• Please make sure that the item(s) to be returned are unwashed, unworn with original tags, and free of any blemishes or it will be rejected, not processed, and donated due to it being in unsellable condition
• Any items returned that are not sold by our company or not in original condition will be donated and return/exchange will not be processed
• We monitor return and exchange activity and reserve the right to refuse return ability and can charge fees for any unusual or abusive/excessive behavior with returns and exchanges
• Customers must create separate returns per order. If they would like to return items from different orders a separate return/exchange must be made on its respective order
• We reserve the right to reject returns/exchanges if they do not comply with our return policy
• We do NOT refund original shipping charges when your order was first placed
• You will receive an email from us when the return or exchange is processed

If you need further assistance with your return or exchange:

Email us directly at hello@vogue44.com